FAQ

How long does delivery take?

Nairobi orders typically arrive within [X] business days. Deliveries to other parts of Kenya take 2 business days.

How much is shipping?

Shipping cost depends on your location, this is calculated at checkout. 

What payment methods do you accept?

We accept M-Pesa and Card Payments.

Can I return or exchange a product?

See our Refund Policy for full details.

Are your products safe to use?

Yes, we source all products from vetted suppliers and prioritize quality and safety. If you have specific health concerns, please consult a healthcare provider before use.

Do you ship outside Kenya?

We currently do not ship outside Kenya.